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Return to Learn: Frequently Asked Questions

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Return to Learn: Frequently Asked Questions

Below is a list of The Fay School's most Frequently Asked Questions in regards to our Fall 2020 Return to Learn Plan.

What will happen when a positive test for COVID-19 happens within the Fay Family?
  • Once a confirmed COVID-19 case becomes known in a person who has been at the school, Fay will complete the following steps:
    • Fay will notify the grade level that a positive case has been reported. That section will be required to wear masks for ten consecutive days inside, with day 1 being the last day the positive case was on campus.
    • A child who is required to self-quarantine may return to campus once the following conditions have been met:
    • In our weekly Fay Flyer, we will update our community on the number of confirmed COVID-19 cases identified on our campus that week.
    • We will thoroughly clean and disinfect any frequently used areas by the positive individual.
What should I do if my child tests positive for COVID-19?

If you or your child test positive for COVID-19, please log in to My Portal, click "Resources," and fill out the COVID-19 Self Reporting Form. 

If your child tests positive for COVID-19 and has recently spent time on campus, Fay will:

What if a Fay parent or household member tests positive for COVID-19?
  • If a member of your household tests positive, please log in to My Portal and submit a "COVID-19 Self Reporting Form" found in the "Resources" section of My Portal. 
  • If a parent or member of your household tests positive, your child will:
    • Wear a mask around others for ten days, with day one being the day after  the date of your child's confirmed close contact.
    • Test on day 5, if possible, with day one being the day after the date of your child's confirmed close contact.
    • If your child develops symptoms get a test and stay home.
  • A child who is required to self-quarantine may return to campus once the following conditions have been met:
Will you require masks for everyone on campus?
  • Effective February 14, 2022, The Fay School moved to a mask-optional policy while indoors for all students in Kindergarten through Fifth Grade.
  • Effective February 14, 2022, The Fay School moved to a mask-optional policy while indoors for all Fay employees, parent volunteers, and third-party volunteers who have submitted proof of vaccination.
  • The Fay School continues to adhere to a mask requirement for students in Primary School and for all adults working with those children until that age group has had the opportunity to vaccinate.
    • Volunteers, parents, or vendors who supervise children while outside are required to wear masks with students unless they have submitted proof of vaccination to
    • There are only two scenarios where a Fay Employee who has not provided proof of vaccination is not required to be securely wearing a face mask:
      • When alone in an office or classroom with the door closed.
      • When outside and socially distancing.
  • Mask policy outdoors:
    • Masks are optional outdoors for students.
    • Masks are optional outdoors for employees who have submitted proof of vaccination against COVID-19.
Will The Fay School offer any sort of refunds or tuition credits if the school cannot offer In-person Learning for any amount of time?
  • The Fay School will be unable to offer any sort of tuition refunds or credits if the school does not offer in-person learning for any amount of time during the 2021-2022 school year. This is because we are contractually bound to our Fay employees and many third-party vendors. 
Will the school conduct contact tracing in the event of a positive test?
  • No. We will, however, notify the entire grade level that a positive test has occurred (while maintaining the privacy of the individual). We will also notify the entire Fay Family in our weekly Fay Flyer if a positive test(s) has been reported that week.
How often will Fay sanitize classrooms?
  • Cleaning and sanitizing classrooms will happen throughout the day and at varying levels. Each evening, though, our custodial services clean and disinfect all frequently used areas on campus.
  • Adequate ventilation will be assured and frequently touched non-porous surfaces will be cleaned with disinfectant solutions. Cleaning supplies will be stored securely away from children and will never be used near children.
Did the school engage professionals to gather more perspectives and input?
  • Fay has officially formed a consulting partnership with Hamilton Health Box for an additional layer of community safety and protection during this pandemic. In this role, Hamilton Health Box will provide ongoing healthcare consultation to The Fay School to help keep our community healthy and safe. Hamilton Health Box will consult with us to ensure that we have the most up-to-date information to make the healthiest decisions for our Fay Family.
  • Fay has created a Fay's Medical and Community Health Advisory of current parents, healthcare professionals, and alumni parents to counsel Fay's COVID-19 Task Force.
How do I keep up with what Fay is thinking and doing?
  • Each Thursday afternoon, The Fay School emails the Fay Flyer to all families. All school-wide critical information is included in the Fay Flyer. We work to streamline this weekly email for quick reading, providing families with the information they need. We ask that all families read the Fay Flyer to coordinate all institutional needs. Although we work to streamline our communications, please know that should critical information need to be shared with our community, an email will be sent as quickly as possible. 
  • Follow The Fay School on social media!
  • Read Fay's Blog
Are prospective parents allowed on campus for school tours?
  • Conducting individual tours with prospective parents is part of conducting an essential business function. Please know that the majority of each tour is held outside. Also, all tour guests must wear a face mask while indoors. Tours guests are also accompanied by a Fay employee 100% of their time on campus.
The Governor of Texas has mandated that public schools cannot require masks in schools this year so why is The Fay School not following this mandate?
  • The Fay School is an independent school and is not required to follow the governmental orders surrounding operating or educating children. Had we followed the public school system last year, we would have only offered online learning for most of the school year. Our independence is one of our most valuable assets!
The Fay School has communicated that someone in my child’s class has tested positive, is my child required to get a COVID-19 test or to quarantine?
  • No. It is up to the individual family on how to proceed, and The Fay School encourages that you seek the advice of your family’s health care provider.
Why isn’t The Fay School offering online learning this year?
  • Offering a hybrid model is unsustainable for The Fay School, and we want to keep as many children engaged with in-person learning as possible.
When will The Fay School update its policies and procedures to reflect more normalcy?
  • We will continue to monitor the impact of the ongoing pandemic and will communicate steps when appropriate.